Capability Statement: 20 years experience creating superior customer and vendor relationships from sales, marketing, and customer service perspectives. Exceptional copy writing skills.

Primary Focus: Direct marketing, Website creation and search optimization, copy writing, editing, and proofing of a wide range of documents.

Additional Skills: National tradeshow production, regional seminar marketing, customer service and support expertise.

Employment History
Hay House, Inc. 2004 - 2008
Internet Marketing Specialist for this world-wide leader of inspirational and self-help publications and events. Sole responsibility of all aspects of email marketing. Heavy interaction with numerous New York Times best-selling authors. Performed daily Website updates, managed extensive Google AdWords campaigns and affiliates. Extensive use of Lyris and BlueHornet email applications.

National Pen Corporation 2001 - 2004
Marketing Communications to this leading direct-seller of promotional products. Webmaster, copywriter, Web and e-mail initiative coordination, business process documentation, and database management.

Grace Touch Marketing 1998 - Current
Contract copy writing and marketing consulting. Extensive website content creation for a variety of clients including:
AltaVista.com - Content research and creation
BabyGenius.com - Content and online store management
Estoremanager.com - User and promo documentation
GaryRenard.com - Website admin and Adwords campaign
GoldAndGems.com - Slogan, Blogs, Product Descriptions
MedSource Personnel - Expanded education division
Simplenet.com - Creative and marketing consulting
TamileeWebb.com - Website management and order fulfillment for America's most trusted fitness celebrity.

Education
CSUSM - Dreamweaver Web Design (2008)
UCSD - Web Marketing Strategies (2004)
UCSD - Professional Certificate in Copyediting (2002)
PUSD - Website Design certificate (2000)
Seattle University - Journalism and Psychology